VerifyInvestor

Privacy Policy

VERIFYINVESTOR.COM PRIVACY POLICY

Effective Date: August 28, 2020

Thank you for your interest in VerifyInvestor.com. Verify Investor, LLC (“VerifyInvestor.com,” “we,” “our,” or “us”) is committed to protecting the privacy of our users, and we strive to provide a safe and secure user experience.

This Privacy Policy describes how we collect and use the information we collect through the website at www.verifyinvestor.com, other websites and applications owned and operated by VerifyInvestor.com, and offline when you contact us electronically, by mail or through our customer service center (together, our “Service”). This includes information collected when you create an account with us on our Service (“Account”).

This Privacy Policy does not apply to websites, mobile applications or services operated by third parties, including affiliates of VerifyInvestor.com. Please refer to the privacy policies for those other websites and mobile applications for the data collection, use, and sharing practices applicable to those websites and mobile applications.

This Privacy Policy includes the following Sections. You can jump to particular topics by clicking the headings below:

What Information We Collect.
Why We Collect Information.
How We Collect Information.
How We Protect the Information We Collect.
How We Share the Information We Collect.
How Long We Retain Your Information.
International Data Transfers.
What Choices and Rights You Have Regarding Your Information.
Additional Information.
How To Contact Us Regarding This Privacy Policy.

WHAT INFORMATION WE COLLECT

The list below includes examples of the types of personal information we may collect from you in connection with our Service:

Context Types of Data Primary Purpose for Collection and Use of Data
Account Information We collect your name and contact information when you create an account. We also collect your username and password, and information relating to the actions that you perform while logged into your account. We have a legitimate interest in providing account related functionalities to our users and ensuring the security of your Account. Accounts can be used to manage your Services.
Client Information We collect the name, and contact information, of our clients and their employees with whom we may interact. We have a legitimate interest in contacting our clients and communicating with them concerning normal business administration such as projects, services, and billing.
Contact and Other Information We collect contact information, such as your name, e-mail address, and, if you provide it, mailing and physical address, phone (or mobile) number, and zip code, as well as other basic details about you, including your date of birth. We have a legitimate interest in contacting you. In some cases, we also use this information to perform our contract to provide you with Services and to comply with laws.
Cookies and first party tracking We use cookies, which are small pieces of information that a website sends to a computer’s hard drive while a web site is viewed. We have a legitimate interest in making our website operate efficiently.
Cookies and third party tracking We participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites. We have a legitimate interest in engaging in behavior-based advertising and capturing website analytics.
Demographic Information We may collect personal information, such as your age or location. We have a legitimate interest in understanding our users and providing tailored services.
Email Interconnectivity If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases. We have a legitimate interest in understanding how you interact with our communications to you.
Employment If you apply for a job posting, or become an employee, we collect information necessary to process your application or to retain you as an employee. This may include, among other things, your Social Security Number. Providing this information is required for employment. We use information about current employees to perform our contract of employment, or the anticipation of a contract of employment with you. In some contexts, we are also required by law to collect information about our employees. We also have a legitimate interest in using your information to have efficient staffing and work force operations.
Feedback/Support If you provide us feedback or contact us for support we will collect information such as details of queries, complaints, feedback or issues with your Account or our Service We have a legitimate interest in receiving, and acting upon, your feedback or issues.
Investment Information We collect information about investment trusts and/or entities that you are the contact for, including information about your spouse if they are an accountholder. We have a legitimate interest in maintaining contact information related to your investment trusts or entities. In some circumstances, we also require this information in order to perform our contract to provide you Services.
Investor Information We collect investor information, which may include income, net worth, entity name, pay slips, bank statements, tax forms, letters from a registered broker-dealer, SEC registered investment attorney, certified public accountant, incumbency certificate, officers certificate, and any other information you provide or documents you upload to the Account for verification. We have a legitimate interest in collecting information about the investors that utilize our Services. In some circumstances, we also use this information to perform our contract to perform Services for you and in order to comply with law.
Mailing List When you sign up for one of our mailing lists we collect your email address or postal address. We share information about our products and services with individuals that consent to receive such information. We also have a legitimate interest in sharing information about our products or services.
Mobile Devices We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website or when visiting one of our stores. We have a legitimate interest in identifying unique visitors, and in understanding how users interact with us on their mobile devices.
Order Placement We collect your name, billing address, shipping address, e-mail address, phone number, bank account information and credit card number when you place an order. We use your information to perform our contract to provide you with products or services.
Partner Promotion We collect information that you provide as part of a co-branded promotion with another company. We have a legitimate interest in fulfilling our promotions.
Social Media We collect information you share with us via social media. We have a legitimate interest in understanding how users interact with us via social media. In some circumstances, we also collect this information based upon your consent.
Submitted Content We collect photographs, videos, comments and other content that you submit to us. We collect the information you provide us based upon your consent.
Surveys When you participate in a survey we collect information that you provide through the survey. If the survey is provided by a third party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information. We have a legitimate interest in understanding your opinions, and collecting information relevant to our organization.
Sweepstakes or contests When you participate in a sweepstakes or contest we collect information about you which includes contact information to notify you if you are selected. We have a legitimate interest in operating the sweepstakes. In some contexts we are also required by law to collect information about those that enter into our sweepstakes, and we have a legitimate interest in complying with those laws.
Website interactions We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser. We have a legitimate interest in understanding how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful. We also have a legitimate interest in detecting and preventing fraud.
Web logs We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors. We have a legitimate interest in monitoring our networks and the visitors to our websites. Among other things, it helps us understand which of our services is the most popular.

WHY WE COLLECT INFORMATION

In many situations, we have more than one legal basis for processing your information. For example, if you request a verification through our Service, we may collect your information to fulfill our contract with you, but we also collect your information as we have a legitimate interest or legal basis in maintaining your information for record keeping purposes. As a result, our collection and processing of your information is based in different contexts, upon different of those legal bases.

HOW WE COLLECT INFORMATION

We Collect Information through Our Interactions with You

We collect information from you, your client or spouse when:

We Collect Information Using Cookies and Other Technologies

In addition to collecting data directly from you, we may use cookies, tracking pixels/web beacons and or other technologies to receive and store certain types of information. “Cookies” are pieces of information that may be placed on your computer, tablet, or device for the purpose of facilitating and enhancing your communication and interaction with our Service.

We may use cookies and these other technologies to collect information as follows:

Specifically, in addition to strictly necessary cookies, we may use the following third-party cookies:

Name Provider Expiration
1P_JAR www.google.com 30 days
NID www.google.com 6 months
DV www.google.com 1 minute

Generally, you may stop or restrict the placement of our cookies on your computer by adjusting your web browser preferences, but please note that this may impact your ability to access your Account and use our Service, for example, some Cookies we place are to verify your identity and are therefore an important aspect of maintaining the security of your account.

We Collect Information from Other Sources

We may also obtain information from third parties, including business partners, affiliates, associated trust entities, and publicly available sources, that can enhance and add to our information about you (e.g., adding address information). This may improve our ability to contact you and improve the relevancy of our marketing by providing better recommendations or special offers that we think may interest you.

HOW WE PROTECT THE INFORMATION WE COLLECT

No method of transmission over the Internet, or method of electronic processing or storage, is fully secure. While we maintain reasonable security measures to protect the confidentiality and security of information we hold, we cannot guarantee the security of your information. In the event that we are required by law to inform you of a breach of your information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

If you register for an Account, you will be asked to create a password. You are responsible for maintaining the confidentiality of your password and for any access to or use of your Account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us immediately of any unauthorized use of your password or Account.

HOW WE SHARE THE INFORMATION WE COLLECT

Our Affiliates and Associates

We may share your information with our corporate affiliates and associates (e.g., parent company, sister companies, associated trust entities, subsidiaries, joint ventures, or other companies under common control); provided, however, that, in the event an issuer shares any investor’s personal information with us, we shall not use an investor’s personal information provided to us by an issuer for marketing purposes. We have a legitimate business interest to share data with our group as it allows us to better understand the performance of our Services and how to offer and improve our product offerings across the group. It also assists us with finding operational efficiencies (such as financial efficiencies through sharing IT infrastructure), making use of group level software solutions and improving our technological offerings which form an integral part of our Service.

Service Providers

We may share your information with third parties that provide services to us. Among other things, these third parties help us with the administration, operation, and marketing of the Service and our product offerings across our group. This includes hosting, communications, printing, marketing, data enhancement, technical support, payment or transaction processing, and fulfillment of services. In some cases, we share your information with these third parties and they may in turn use your information for their own purposes. Such use is not governed by this Privacy Policy and they may only undertake such communications with you for marketing proposes if they have established a lawful basis for processing. Please note that such organizations may from time to time need to contact you with service communications, such as details of system upgrades or security patches, we do not send these notifications and it is your responsibility to ensure that you have reviewed any applicable terms and privacy policies that apply to such services or plug-in.

Other Third Parties

Subject to the limitation on an investor’s personal information set forth above, we may share your information with nonaffiliated third parties, for example, for them to develop their own products or market to you, where we and they have established requisite legal permission(s) to do so. Such use is not governed by this Privacy Policy.

Legal Requirements

We may disclose information when we believe disclosure is appropriate to comply with the law, to enforce or apply applicable terms and conditions and other agreements, or to protect our rights, property or safety or the rights, property or safety of our affiliates or associated trust entities, users, or third parties. For example, we may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies.

When You Direct Us

We may share your information at your direction or request, either through your Account, our Service, or otherwise.

With Your Consent

We may ask if you consent to share your information with other unaffiliated third parties who are not described elsewhere in this Privacy Policy, and may share your information with your consent.

Business Transfers

If another entity acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage. We also may retain a copy of that information.

HOW LONG WE RETAIN YOUR INFORMATION

We will retain your information for as long as necessary for the purposes described in this Privacy Policy and in accordance with the following principles:

INTERNATIONAL DATA TRANSFERS

Our Service is controlled and operated from facilities within the United States. Nonetheless, where required and possible, we take steps to treat your information using the same privacy principles that apply pursuant to the law of the country in which we first received your data.

If you are located in the European Union (“EU”) or your data is otherwise governed by EU privacy laws, we may transfer your personal information to countries outside the European Economic Area (“EEA”) for processing in accordance with this Privacy Policy and as permitted by applicable laws. Where this is the case, we will ensure that any transfer is necessary for the performance of a contract between us or a contract in your interest, or any entity receiving your information is subject to laws ensuring an adequate level of data protection as determined by the relevant EEA regulatory authority or will ensure that an adequate level of data protection will be available on the basis of standard contractual clauses that will allow you to directly enforce your rights as a third-party beneficiary.

WHAT CHOICES AND RIGHTS YOU HAVE REGARDING YOUR INFORMATION

We offer you the rights and choice described in this section. Note that if your information was collected by another party under their privacy policy, we may refer you to that party in order to exercise the choices regarding your data.

Rectify Your Information

We rely on you to update and correct your information. Note that we may keep historical information in our backup files as permitted by law. If our Services do not permit you to update or correct certain information, contact us at the address described below to ask us to rectify information that you think is inaccurate or incomplete.

Opting Out of E-mail, Telephone and Text Message Marketing

When we send you promotional emails based on your consent or as permitted by applicable laws, you have the right to unsubscribe. You also have the ability to unsubscribe to promotional e-mails by following the unsubscribe instructions in e-mails. Please allow us up to 10 business days to implement your request to unsubscribe. Note that even if you decide not to receive promotional emails, we may still send you service related communications.

We may distribute mobile coupons and text messages to your mobile device if you have requested this information via an opt-in request. You may opt out of receiving text messages and mobile coupons via the texts you receive.

If you do not wish to receive promotional telephone communication from us, call us at (818) 925-6701 to opt out. This opt out does not apply to operational communication, for example, confirmation of delivery address.

Additional Rights for Individuals Located in Certain Jurisdictions

In some circumstances we may be subject to additional data protection laws that give you additional data protection rights, for example, if you are located in certain jurisdictions (for example, in the EEA). To the extent required by these applicable laws, we will grant you the following additional rights, provided we can adequately verify your identity:

ADDITIONAL INFORMATION

Important Notices and Transactional E-mail

From time to time, we may send non-commercial electronic email messages with important information about us or our Service to your email address. Please note that any opt-out will not apply to other communications that will be provided to you or any entity or trust that you are the contact point for in relation to your transactions with us, in agreement with us, or where required by law.

Third Party Websites and Services

Our Service contains links to other websites and services not maintained by us or our affiliates or associates. In addition, other websites and services may also reference or link to our Service. Use of such third-party websites is subject to the terms of use and privacy policies of those third parties. We do not control the privacy policies or practices of these third-party websites. We encourage you to be aware when you enter or leave our Service, or surf the Internet, and to read the privacy statements of each website and service that you visit. We do not endorse, screen, or approve, and are not responsible for the privacy practices or the content of, other websites or services.

Compliance with State and Federal Laws

Certain regulations issued by state and/or federal government agencies may require us to maintain and report demographic information on the collective activities of our membership. We may also be required to maintain certain of your information to be in compliance with applicable federal and state laws regarding recordkeeping, reporting and audits.

Do Not Track

We do not currently recognize automated browser signals regarding tracking mechanisms, which may include "Do Not Track" instructions.

Privacy Policy Revisions

We may change this Privacy Policy and our information collection, use, and sharing practices over time. To the extent that our Privacy Policy changes in a material way, we will notify you in advance of the changes taking effect. Any modified Privacy Policy will supersede the revised Privacy Policy and, unless otherwise stated, will apply to the information we maintain about you.

HOW TO CONTACT US REGARDING THIS PRIVACY POLICY

If, at any time, you have questions or concerns about this Privacy Policy, please contact us through our contact page or at:

support@verifyinvestor.com
13701 Riverside Drive, Suite 300, Sherman Oaks, CA 91423

818.925.6701

If you are not satisfied with our response, and are in the EU, you may have a right to lodge a complaint with your local supervisory authority.

UPDATES

This Privacy Policy may be updated to reflect changes to our processing. In the event there is a material change to this Privacy Policy we will make revised notices available to you and place a notice in our offices. If you would like to be provided with a prior copy of our Privacy Policy please contact us via one of the methods above.